A Message From Your Library Workers

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Two succulents in a purple pot sits next to a laptop on a desk

You may be wondering what all of us who work at the library are up to while the physical libraries are closed. Please know that we are all continuing to support you and the online library is open. Visit our current updates page for the latest information regarding library services during this time. You can also get help from a librarian 24/7 through our Ask a Librarian service.

Here’s a peek at our remote work:

Nicole Langley smiles and waves from her home desk. Her Apple laptop sits atop a Tupperware bin filled with yarn.
Nicole Langley – Reference & Instruction Librarian

Nicole: I’m here to answer your questions via voicemail, email, or chat! Research, sources, citations, news, podcast recommendations —no query is too small.


Connie Anderson smiles and waves from her home desk. A black laptop sits on the desk and an arrangement of photos is on a cabinet behind her along with a small sculpture.
Connie Anderson – Access Services Specialist at CTC

Connie: Greetings! I am reaching out to students to ensure their technology needs are being met. Do you need a laptop, calculator, or hotspot for spring quarter? Please fill out a request.


Tammy Boyer smiles at you in front of her light-toned, wood card catalog.
Tammy Boyer – Reference & Instruction Librarian

Tammy: Currently, I am helping students and faculty stay connected through creating electronic library and class guides. Working in collaboration with my colleagues, I am looking forward to engaging with students and faculty during online library instruction sessions.


Sergey Kachenkov smiles while sitting at his home desk. He has a wireless mouse and keyboard to go with his laptop, and two succulents keep him company atop his desk.
Serge Kachenkov – IT & Serials Technician

Serge: I support students by managing electronic magazine and journal access, by implementing user experience improvements to our online resources, and implementing accessibility customizations for our library search catalog.

Two succulents in a purple pot sits next to a laptop on a desk
Serge’s remote coworkers “ma Chère” and “ma Belle”

Beth Caldwell smiles at you from her home office. An impressive collection of board games fills a bookshelf next to her desk.
Beth Caldwell – Reference & Instruction Librarian

Beth: I am learning about the technologies and resources that are available to the Clark community so that I can support online learning for faculty and students this term. I am also ready to answer your questions through our online chat service!

Beth's calico cat, Alice, sits behind a laptop in a sunny window with a view of the garden outside.
One of Beth’s remote coworkers, “Alice”

Caricature of a smiling portrait of Sally Demos
Sally Demos – Fiscal Specialist

Sally: I support students by ordering online/digital resources for their courses and research needs.


Laura Nagel smiles at you with a bookshelf in the background and artwork on the adjacent wall.
Laura Nagel – Reference & Instruction Librarian

Laura: Feeling even more information overload these days?! I can help you find the best resources and evaluate what you’re seeing, whether it’s for school or not.


Jonathan Ulrich smiles at you from his home workstation. An apple laptop sits atop his black desk.
Jonathan Ulrich – Reference & Technical Services Intern

Jonathan: Hi, I am helping make digital resources more accessible to students.


Tasha Roberston smiles at you while seated at her laptop station. Posters next to her feature Lydia X.Z. Brown and Lindsay Amer.
Tasha Robertson – Interim Course Reserves Technician

Tasha: Hello students! I’m here to answer your questions through email this quarter. I have also been working on creating virtual displays and blog posts about resources you can access from home!

A long-haired cat with dark gray ears, temples, and a spot on her chin and the rest of her is white. She is laying on her back with her front paws tucked in.
Tasha’s remote coworker “Ella”, short for “Eleanor Dangercat”

Radka Ballada smiles at you standing in front of her kanban board, which is covered in orange, pink, and green sticky notes.
Radka Ballada – Technical Services & Systems Librarian

Radka: I am helping students succeed by managing subscriptions for library electronic resources and coordinating the work of technical services employees working behind-the-scenes. We work to ensure those library resources are available to students 24×7. I also oversee troubleshooting of any access issues for library online resources and coordinate the work of the Library User Experience and Library Accessibility teams as we strive to make library online resources more user-friendly and accessible. My favorite responsibility is assisting students directly with research or efficient searching of various library online resources or helping them overcome related technical issues.


A black and white tuxedo cat sniffs the desk in front of a computer with the library's website. Lots of sunny trees fill the window behind the computer.
One of Roxanne’s remote coworkers, “Teeny Tuxedo”

Roxanne: With my faithful feline friend, Teeny Tuxedo, I’m here to help with your research questions, from English to Nursing and beyond. If you’ve watched everything on Netflix and Hulu, try our streaming videos. Teeny is really grateful for “reality tv for cats” outside the window … deer, squirrels, rabbits, raccoons, possums, coyotes, frogs, butterflies, and birds aplenty, birds galore … One of the benefits of working from home!


Julie Austad smiles at you from her home workstation. Sticky notes cover the surface of her laptop stand.
Julie Austad – Reference & Instruction Librarian

Julie: Hello! I’m available to help you with research this quarter. Our online library resources are available, and I can make some recommendations for where to get started.

a blurry, black floof of a cat steps on Julie's desk, making herself at home on the top of the desk. Julie waves in the background
“Kinoko” is here for the Zoom meeting
A tabby cat curled up in an office chair is surrounded by a desk surfaces with a keyboard, mouse, coffee, water, and a whiteboard with sticky notes.
“Miu” likes the office chair, but has encountered a steep learning curve when it comes to providing online chat reference.

 

 

 

 

 

 

 

 

 


Cheryl Davenport smiles and waves to you from in front of her home office. There is art on the wall behind her and a laptop with an extra monitor.
Cheryl Davenport – Cataloging Specialist

Cheryl: Hello all! I hope you are finding ways to connect with your trusted supports and communities to help navigate the challenges before us as we all start something new – an entirely remote quarter for Clark! My cataloging work in Clark Libraries Technical Services means I may not be a familiar face to you, but know that I am working diligently to ensure our e-content is available to you wherever and whenever your learning is taking place. In the last month, I have cataloged over 450 new ebook titles from Gale Virtual Reference Library, and over 250 new Open Educational Resource (OER) titles to expand your access to ebooks.

We recognize that you face unprecedented challenges this quarter, but know that all of us at Clark Libraries, both the familiar faces and those of us who work behind the scenes, are here to help you rise to meet and overcome these challenges to the best of our ability. We acknowledge this quarter that we will not get everything perfect. However, we are committed to learning right along with you and making student-guided changes to our services along the way. We miss you, we support you, we believe in you, and we welcome your input on what you need from us to help you succeed this quarter.

A boy sits at a desk writing on a piece of paper. In front of him on the desk are a laptop, a monitor open to the library homepage, and a Minecraft thermos.
One of my future Penguins learning math using Seesaw (the elementary school version of Canvas) to access his remote learning activities, while I work beside him.

In addition to new learning modalities for you, you may also be trying to help your own children adapt to online learning. In our home, the dining room table now has now become my office and classroom for my youngest, while my other child performs school work at the kitchen counter and my husband works from the family room. It’s not ideal, nor is it easy, but we do our best to make things work, and the librarians and staff at Clark Libraries are here to support you and help you do your best, too. If your need is outside of what we can offer through library services, we’ll work to connect you with the appropriate Clark folx or student support service.

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